OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
71 ratings and 58 comments received in the last 90 days.
04 June 2025
Dan was very helpful and informative,very pleased with him.
01 June 2025
For a start, the sales person, Caspar, listened to what I was looking for. He also kept me informed along the way on the progress of my car and responded promptly to any queries.
17 April 2025
First class from start to finish
14 April 2025
At 4.26 on 27th March advised vehicle delivery would be 31st. I therefore lost 99% of march road tax. Any discussion was quickly shut down as never costed for April delivery. The collection was a complete shambles. Mainly was Mini app locked us out.
04 July 2025
I've had experience with Julie Swinton before when she worked at BMW Bridgwater. As ever she was professional, friendly and kept us updated regarding the cars progress.
01 July 2025
Kept me informed
30 June 2025
Lots of communication letting me know when vehicle would be ready
30 June 2025
Great
25 June 2025
Julie was beyond brilliant. Provided valuable updates each day. Was super friendly and welcoming. Cannot fault her if I tried to. Wishing me happy birthday. Personal and professional with a sense of actual care not just doing the minimum. 5 stars.
25 June 2025
As above
24 June 2025
Very satisfied
23 June 2025
Staff very knowledgeable and professional also friendly
23 June 2025
The professionalism and friendliness of the staff always makes the service experience a pleasure from a customer perspective. I would like to make a special mention for Julie-Ann who epitomises this.
23 June 2025
Arrived on time,loan car ready,service completed on time and car valated .
05 July 2025
Sales advisor Kaleigh went above & beyond. She even popped out & came back with new private number plates for me, with a green stripe, in a matter of minutes!