OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
86 ratings and 61 comments received in the last 90 days.
03 October 2025
Kaleigh at Bridgwater Mini was amazing. Everything went really smoothly, and her communication was excellent. The purchase was so easy to complete, almost too easy!
30 September 2025
Very helpful, a team effort Dan thank you
15 September 2025
Super service from Kaleigh and Travis Attention to detail from Kaleigh kept updated amd super handover and follow up by both
12 September 2025
Casper was fantastic . He was very thorough and put me at ease. He made my journey to purchasing my mini smooth and stress free. There was regular communication exchanges and when I went to collect my mini, he was just as thrilled for me as I was.
05 September 2025
Kaleigh the sales repressive I dealt with was very helpful from day one along with the various other staff I met while there. Would highly recommend this dealer.
21 August 2025
Went to see what was available in terms of models & options. Dan Ross is lovely, spent lots of time with us giving us comparisons between models based on my preferences. He was so helpful to the extent i now drive an electric Mini!
03 August 2025
Joyous, could not of asked for anything else.
24 July 2025
The purchase of my new car was a lovely experience.I was kept informed through out the purchase and the actual delivery was a very exciting day.
15 October 2025
Used the parts department - service I received was 10/10.
13 October 2025
Everyone was very nice and helpful
09 October 2025
Caspar the salesman and Julie in the maintenance department were excellent. Kept me up to date throughout the repair of my Mini. The mechanics did a great job of repairing my panroof blind, and the car was returned in excellent condition.
08 October 2025
Very thorough
06 October 2025
Friendly people got my car back quickly after the service. Good communication throughout
05 October 2025
Very helpful
03 October 2025
The service looked after me and my car
02 October 2025
Easy and very quick to sort my issue
29 September 2025
Collection and delivery.excellent!
25 September 2025
great service team. good communication.
07 October 2025
Very relaxed but professional and everyone was very friendly and helpful