OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
121 ratings and 81 comments received in the last 90 days.
14 April 2025
At 4.26 on 27th March advised vehicle delivery would be 31st. I therefore lost 99% of march road tax. Any discussion was quickly shut down as never costed for April delivery. The collection was a complete shambles. Mainly was Mini app locked us out.
04 April 2025
See my comments above
03 April 2025
Dan very helpful and friendly, explained everything.kept in touch with me .
02 April 2025
Kaleigh was great! Everything explained and there if I need help.
01 April 2025
Went very well, delivery earlier than anticipated
01 April 2025
quick delivery
31 March 2025
Yeah everything was good
29 March 2025
Casper was great at keeping me up today on the progress of the build and made the pick up day fun
23 March 2025
Friendly & helpful staff
22 April 2025
Efficient and well organised
20 April 2025
I was always kept informed of my cars progress
18 April 2025
Excellent service
17 April 2025
Mini dealt with the issue promptly. Car was leant to me and was ready as i arrived, no waiting around.
17 April 2025
Good service. Efficient and professional. Amy was particularly pleasant to deal with.
16 April 2025
Regularly updated by team, helpful to receive advice re maintenance work required
13 April 2025
Julia explained everything, she was very helpful and again friendly. All very professional.
10 April 2025
Service staff very polite
08 April 2025
works carried out as required. Goodies left in car too
06 April 2025
Helpful, service done quickly and option to pay monthly
17 April 2025
First class from start to finish