About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

90 ratings and 73 comments received in the last 90 days.

22 January 2026

Great service

14 January 2026

Amazing out of this world high standards from all the team at Vertu mini Nridgewater

13 January 2026

Everyone was helpful

12 January 2026

The centre is very professional, very helpful and very friendly. Which makes the whole process of buying (and selling) a car straightforward and stress free. In Kayleigh Lewis, the centre has a wonderful sales representative.

08 January 2026

Staff were very friendly and was a quick and easy purchase

04 January 2026

Helpful ,knowledgeable staff who kept me updated on my purchase

02 January 2026

Over the moon with the whole process in finding & driving away my new Mini. Everything from start to finish was so smooth and professional. We can't thank Dan enough for all his knowledge, support & kindness through the whole process.

02 January 2026

Casper looked after me, I told him what I needed from the car, and he talked me through all the features very thoroughly. they make the journey very streamlined

31 December 2025

Centre was clean, test drives were good. Sales team were helpful.

27 December 2025

Great service

See all reviews

23 December 2025

Had a great salesman to talk to us about the thing we were not sure about

22 December 2025

Sales team were all extremely knowledgeable about the cars, the new technology with internet communiction for MINI care and services, finance options, and specific preferences that I had on my list. Grateful for their patience demonstrating.

21 December 2025

After having a very recent disappointing experience with a Mercedes EQA, the team at Vertu Bridgwater were great - Dan in particular was very helpful in putting me in a new electric countryman quickly.

10 December 2025

Kaleigh and the team at Bridgwater MINI were a pleasure to deal with.

04 December 2025

Amazing friendly helpful staff

03 December 2025

Kept up to date throughout. Not being technically good at the latest electronics, and Dan your salesman, was so understanding and helpful at explaining the infotainment system.

03 December 2025

Very good

02 December 2025

Very helpful, friendly sales team. Relaxed and not pressured into making hasty decisions. Everything explained and all questions knowledgably answered.

11 November 2025

All members of the Mini staff have been exemplary in helping to make my most recent purchase a smooth and enjoyable process

01 February 2026

Top quality from the service team

01 February 2026

I was given the car back not charged it was in for the battery test die to 25 % reduction in battery. The battery was not once tested or charged. I was asked if I would like the car cleaned it was returned dirty inside and out.

31 January 2026

Because your service advisor Julia Swinton made sure that I was always informed on the progress of my vehicles service, kept me supplied with hot coffee and always looked after me and made me feel welcome.

29 January 2026

Izzy was friendly and professional. Expectations were clear and upheld. The vehicle check video clearly showed issues with next steps.

27 January 2026

Very helpful service team. Useful health check video.

26 January 2026

Keep up to date with progress

26 January 2026

Clear communication before, during and on pick up. Car ready and prepared as expected

25 January 2026

The team at vertu couldnt of donr anything else to help on giving the service i required

25 January 2026

I have give 5 due to staff attitude but do have concerns there are still problems with the parking system

24 January 2026

Very nice staff, helpful

See all reviews

23 January 2026

All went smoothly, thank you

23 January 2026

Good welcome and treatment couldn't have asked for more. Nice smile goes a long way

19 January 2026

After a recent pothole blowout Mini Bridgwater got the car in quickly replaced the tyre and assisted in the insurance claim. Very professional and efficient service. Julie handled everything perfectly. This is why I always return to this Mini Centre.

18 January 2026

Positive experience .

16 January 2026

Sought full diagnostic examination because of Engine management light warning - the emission light. That problem still persists / has not been resolved. Cannot proceed with other work identified until EML light cleared/ possible MOT failure.,

16 January 2026

Terrible communication. Someone called Seb Thomas was supposed to ring me - never did. Very rude. Poor customer service.

13 January 2026

Did everything I asked and communicated well, keeping me informed.

13 January 2026

Centre was comfortable to be in. Staff were very friendly & helpful

12 January 2026

Charged for installation of a part which could have been done in 5 minutes at home. Quoted different price from another branch for the work too. Just disappointing and expensive.

06 January 2026

Considering it was the holiday period the service I received was excellent- especially from Julie

05 January 2026

Kept informed throughout, despite having to leave car overnight ( which wasn't planned). Even de-iced mini for me.

03 January 2026

The repair was managed perfectly and the car was ready to collect before the time given!! I was kept up to date the whole way through, which was just what I needed!

27 December 2025

Kept up to date on the ongoing work required to fix this problem

25 December 2025

Car serviced in specified time, only thing was water had got into indicator, examined no cracks etc and told to go back in summer for it to be addressed once dried out.

23 December 2025

Excellent service

23 December 2025

Again from start to finish excellent job done ??

21 December 2025

Happy place to visit always great service

16 December 2025

Friendly efficient service

15 December 2025

The Mini is going brilliantly After the work was done

10 December 2025

Booked in quickly to my convenience and the service quote was straightforward and then carried out efficiently. Proper record of work done and useful video created for me to understand condition of vehicleas seen by engineer doing the service.

09 December 2025

Very pleased Chris went above and beyond to help.

03 December 2025

I have used bridgewater mini for the last 10 years and cannot fault the service given

03 December 2025

I am always emailed when there are mini sales events with second hand mini's.

02 December 2025

I. I cannot fault the front desk people with the service that was provided. I was given the cost of repair before the work was started - letting me know up front that it was affordable.

01 December 2025

Good service. Listened to our concerns and acted upon them. Good communications throughout the process

01 December 2025

All good

28 November 2025

No issues with service. Clear instructions

27 November 2025

Always good, knowledgeable service

25 November 2025

I had an issue with the navigation system on a new Mini and this was sorted very efficiently. Staff at the dealership were helpful and professional.

23 November 2025

Good service

19 November 2025

No problems, everything carried out as agreed.

19 November 2025

Very thorough and I was kept well informed

19 November 2025

Good feedback from the service team

17 November 2025

Always polite and helpful

16 November 2025

The video talk through was great and they took care of everything

16 November 2025

Perfect, great communication

12 November 2025

Brake fluid change carried out but brakes loosing pressure, vehicle had to be returned to be rectified

11 November 2025

Very prompt and d friendly

11 November 2025

The service was good the small touches like the inspection video make the difference.

10 November 2025

Service exceeded expectations

10 November 2025

My car ready far earlier than anticipated with all work completed as requested.

07 November 2025

Jim kept me up to date with progress on the car, timings were accurate- I was very happy with the service provided.

07 November 2025

Always felt fully valued.

06 November 2025

I am satisfied with the service provided

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Vertu Bridgwater.

Address

The Showground, Taunton Road, Bridgwater, TA6 6DD

Opening Hours

Mon–Fri:8:30 - 18:00
Sat:9:00 - 17:00
Sun:Closed

Phone

0344 234 7148

Map

Areas served

Bridgwater as well as surrounding areas including Taunton, Burnham-on-Sea, Weston-Super-Mare and Chard

View map

Address

The Showground, Taunton Road, Bridgwater, TA6 6DD

Opening Hours

Mon–Fri:9:00 - 17:00
Sat:Closed
Sun:Closed

Phone

0344 234 7148

Map

Areas served

Bridgwater as well as surrounding areas including Taunton, Burnham-on-Sea, Weston-Super-Mare and Chard

View map