OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
111 ratings and 92 comments received in the last 90 days.
29 March 2026
Dan was exceptionally good, his knowledge, friendly manner and professionalism was exemplary. A credit to the team
29 March 2026
Friendly and helpful advice given. Loved the delivery service and the reveal of my new Mini!
28 March 2026
I was very happy with the service I received and delivery was very quick
27 March 2026
Kayleigh was super helpful and very patient as we thought hard about our purchase. The whole process was very smooth and seamless. She helped us get the car that was right for us both financially and economically thank you ??
24 March 2026
Excellent customer service throughout the purchase of the car. Big thank you to Kayleigh and Casper who made the process excellent
12 March 2026
Kaleigh Lewis was exemplary in answering every question and keeping us appraised. She is a credit to the dealership and should be valued.
10 March 2026
There was a significant issue with the paperwork requiring escalation within Mini UK and Munich resulting in a 2 week delay to collect the car. The Vertu Team diligently pursued to resolve but the experience was frustrating all round,
06 March 2026
Excellent service from Dan and Kayleigh at MINI Vertu Bridgwater. Dan was friendly, knowledgeable and helpful without being pushy. The Countryman suits our needs perfectly. A very positive buying experience and a great introduction to the MINI brand.
04 March 2026
Very satisfied, the team were all very polite and friendly and very patient.
30 March 2026
I asked for the vehicle not to be cleaned. On collection it was the opposite. The paint work now has swirl marks all over it. Damage to the paint by poor cleaning technique. It will now cost me money to rectify.
29 March 2026
The staff were very helpful and informative
29 March 2026
very good service
28 March 2026
Happy with service but prices are too high.
28 March 2026
Great comms and friendly professional service
27 March 2026
Everything was done to the expected standard. Goo communication too.
26 March 2026
Nothing to complain about. Very efficient
25 March 2026
Good service , friendly staff, able to get a coffee while waiting, nice showroom
25 March 2026
Services were outstanding, everything was so easy .
24 March 2026
They were friendly,and Helpful
FIND Vertu Bridgwater.
Address
- The Showground, Taunton Road, Bridgwater, TA6 6DD
Opening Hours
- Mon–Fri:8:30 - 18:00
- Sat:9:00 - 17:00
- Sun:Closed
Phone
- 0344 234 7148
Bridgwater as well as surrounding areas including Taunton, Burnham-on-Sea, Weston-Super-Mare and Chard
Address
- The Showground, Taunton Road, Bridgwater, TA6 6DD
Opening Hours
- Mon–Fri:9:00 - 17:00
- Sat:Closed
- Sun:Closed
Phone
- 0344 234 7148
Bridgwater as well as surrounding areas including Taunton, Burnham-on-Sea, Weston-Super-Mare and Chard
30 March 2026
Caspar was very informative and helpful. He kept me informed regularly throughout the process. The handover of my new mini was clear and concise. I drove away feeling confident and happy with my new car.