OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
71 ratings and 55 comments received in the last 90 days.
24 July 2025
The purchase of my new car was a lovely experience.I was kept informed through out the purchase and the actual delivery was a very exciting day.
05 July 2025
Sales advisor Kaleigh went above & beyond. She even popped out & came back with new private number plates for me, with a green stripe, in a matter of minutes!
04 June 2025
Dan was very helpful and informative,very pleased with him.
01 June 2025
For a start, the sales person, Caspar, listened to what I was looking for. He also kept me informed along the way on the progress of my car and responded promptly to any queries.
19 August 2025
Good communication & everything ran on time.
18 August 2025
This visit was for our 'Countryman' to have its first service. Everything ran smoothly and to time and the service desk team frequently let me knew how the service was progressing. Thank you.
15 August 2025
It was a good experience, my car came out in good shape and I feel confident about the outcomes.
14 August 2025
Very satisfied. Jim kept me updated with the progress of my car. It came back spotless too, what a bonus!
12 August 2025
Excellent service and customer care from Jim Walsh - proactively kept me up to date on all work, and status of when the car would likely be back. Always helpful in offering solutions and never rushed in communications - a joy to deal with.
11 August 2025
Very prompt attention.
09 August 2025
kept informed & mobile once an issue arose
05 August 2025
Just timing
03 August 2025
I was kept in the loop throughout the process by friendly and efficient people.
02 August 2025
All good with the sales staff
03 August 2025
Joyous, could not of asked for anything else.