OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
91 ratings and 70 comments received in the last 90 days.
01 June 2025
For a start, the sales person, Caspar, listened to what I was looking for. He also kept me informed along the way on the progress of my car and responded promptly to any queries.
17 April 2025
First class from start to finish
14 April 2025
At 4.26 on 27th March advised vehicle delivery would be 31st. I therefore lost 99% of march road tax. Any discussion was quickly shut down as never costed for April delivery. The collection was a complete shambles. Mainly was Mini app locked us out.
04 April 2025
See my comments above
03 April 2025
Dan very helpful and friendly, explained everything.kept in touch with me .
02 April 2025
Kaleigh was great! Everything explained and there if I need help.
01 April 2025
Went very well, delivery earlier than anticipated
01 April 2025
quick delivery
31 March 2025
Yeah everything was good
05 June 2025
Polite and profeesional staff. Understood that i had chosen to wait rather than leave my car and were considerate in enduring no delays.
03 June 2025
I was greeted quickly and politely when I dropped the car off and Julie-Anne remembered me on return. The car was ready and there was a quick handover.
02 June 2025
The team at the dealership are very courteous, friendly and helpful and explain everything thoroughly.
29 May 2025
Good communication and very efficient
25 May 2025
Most helpful and a trouble free experience, thank you ??
25 May 2025
James in maintenance is the best helpful guy you could ever wish to deal with
22 May 2025
The staff were extremely helpful, I just felt it's all a bit too technology geared - almost clinical.
21 May 2025
As above
21 May 2025
Excellent service
20 May 2025
Fast and efficiebt
04 June 2025
Dan was very helpful and informative,very pleased with him.